1. The KETTLE^® Chips Christmas Advent Calendar Competition 2023 (“the Competition”) will officially launch on Instagram at 00.00 hours on 1 December 2023 and will officially close on 24 December 2023 at 23.59 hours.

 

 

2. There is a total of 24 prizes to be won.  1 prize will be given away on each day of the Competition (“Daily Prize”). There will be 1 winner every day (“Daily Winner”) throughout the duration of the Competition who will be drawn at random from all the entries submitted between 00.00 hours and 23.59 hours on that day. Only 1 entry per person, per day except entrants who share the Competition post in accordance with clause 3 iii. (below) will receive 2 entries into the draw for that Daily Prize.  Only 1 Competition prize per person. Entrants found to be using multiple Instagram accounts to enter the Competition will be ineligible.

3. To be in with a chance of winning a Daily Prize, entrants must follow @KettleChipsUK; and between 00.00 hours and 23.59 hours on each day they wish to enter the Competition they must:   

i. like the Competition post;
ii. tag a friend in the comments; &
iii. share the relevant Daily Prize Competition post to their stories and tag @KettleChipsUK to receive an extra entry into the draw for that Daily Prize.

 

For the avoidance of doubt, entries do not roll from one day to the next day, therefore the actions set out above must be repeated on each day of the Competition for a chance to win that day’s Daily Prize.

 

4. Any comments that are offensive, inappropriate or unlawful will be automatically disqualified and hidden from public view. 

5. Entries received through the Instagram private message system will not be considered as valid.

6. Each Daily Winner will be:

 

7a) The Daily Prizes are set out below.  Each Daily Winner will receive the  

Daily Prize that corresponds to the date they entered and were selected as the Daily Winner (vouchers and some Daily Prizes are subject to the terms & conditions of third-party providers which are binding upon the Daily Winners of such Daily Prizes):

 

 

DATE	DAILY PRIZE
01/12/23	A Virgin Experience Gift Card for the Five Course Chefs Menu for Two, Virgin Experience Day at either Cin Cin Italian Bar & Kitchen, Fitzrovia, London, W1W 6DS or Cin Cin Italian Bar & Kitchen, Hove, BN3 1JD. Valid for 12 months from 24/11/23. Additional T&C’s apply  (see : https://www.virginexperiencedays.co.uk/product/five-course-chefs-menu-for-two-at-cin-cin-italian-bar-kitchen).
02/12/23	A KETTLE® Chips selection box containing: 1x130g bag of KETTLE® Chips Lightly Salted, 1x130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar, 1x130g bag of KETTLE® Chips Mature Cheese & Red Onion, 1x130g bag of KETTLE® Chips Sea Salt & Crushed Black Pepper, 1x130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1x130g bag of KETTLE® Chips Asian Chilli Beef, 1x125g bag of KETTLE® Chips Sriracha Mayo & 1x125g bag of KETTLE® Chips Dill Pickle & Jalapeno.
03/12/23	1x £200 Gordon Ramsay Academy voucher towards any Gordon Ramsay Academy cookery class located in Woking, Surrey, GU21 6HN. Valid for 12 months from 24/11/23. Additional T&C’s apply (see : https://www.gordonramsayacademy.com/en/yk/woking/monetary-vouchers).
04/12/23	1x £150 voucher towards an overnight stay for 2 people at the Georgian Townhouse, Norwich NR2 2RB (see : https://www.thegeorgiantownhousenorwich.com/). Valid for 12 months from 24/11/23; x2 travel passes for a return trip from any location serviced by Greater Anglia trains, valid for 12 months from 05/12/23; & 1x £100 voucher for Jarrolds Department Store, Norwich, NR2 1JF, valid for 12 months from 24/11/23.
05/12/23	A Stokes Sauces Roast Dinner Collection bundle containing: 1x240g jar of Bramley Apple Sauce, 1x195g jar of Mint Sauce, 1x215g jar of Redcurrant Jelly, 1x220g jar of Creamed Horseradish Sauce & 1x260g jar of Cranberry Sauce (see: https://www.stokessauces.co.uk/).
06/12/23	1x Nintendo Switch Console (MOD. HAC-001-01), 2 Joy-Con controllers, Nintendo Switch dock, Joy-Con grip, AC adapter, HDMI Cable & Joy-Con Straps – Neon with improved battery.
07/12/23	1x £200 voucher towards a meal at Tom Kerridge’s The Hand and Flowers Restaurant in Marlow, Buckinghamshire, SL7 2BP. Valid for 24 months from 24/11/23. Additional T&C’s apply (see : https://tomkerridge.com/products/hand-and-flowers-vouchers/).
08/12/23	A KETTLE® Chips selection box containing: 1x130g bag of KETTLE® Chips Lightly Salted, 1x130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar, 1x130g bag of KETTLE® Chips Mature Cheese & Red Onion, 1x130g bag of KETTLE® Chips Sea Salt & Crushed Black Pepper, 1x130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1x130g bag of KETTLE® Chips Asian Chilli Beef, 1x125g bag of KETTLE® Chips Sriracha Mayo & 1x125g bag of KETTLE® Chips Dill Pickle & Jalapeno.
09/12/23	A Virgin Experience Gift Card for the Totally Wild Foraging, Cookery & Lunch for Two, Virgin Experience Day at various locations in Great Britain only. Valid for 12 months from 24/11/23. Additional T&C’s apply (see : https://www.virginexperiencedays.co.uk/product/foraging-cookery-and-lunch-for-two-totally-wild).
10/12/23	1x £210 voucher towards the hire of a day boat on the Norfolk Boards from Richardson’s Boating Holidays departing and returning to Wroxham Marina, Norfolk, NR12 8UE, valid indefinitely and redeemable any day during the open season between 1 March and 30 November each year. Additional T&C’s apply (see : https://www.richardsonsboatingholidays.co.uk/norfolk-broads-day-boat-hire/);
11/12/23	A Rowse Honey selection bundle containing: 1x 340g jar of Rowse Spreadable Honey, 1x 340g jar of Rowse Runny Honey, 1x 340g bottle of Rowse Dark & Rich Honey, 1x 340g bottle of Rowse Light & Mild Honey, 1x 340g bottle of Rowse Honey with a Hint of Cinnamon, 1x 250g bottle of Rowse Greek Honey & 1x 250g bottle of Rowse Acacia Honey (see : https://rowsehoney.co.uk/products/all).
12/12/23	1x £150 voucher choosing from one of the following retailers: Waitrose, Tesco, Sainsbury’s, M&S, Morrisons & Asda (express stores for all retailers are excluded). All gift cards are available in the United Kingdom except Waitrose which excludes Northern Ireland and are valid for 24 months except Morrisons which is valid for 12 months and M&S which is valid for 48 months.
13/12/23	1x £150 The Ivy Collection Gift Voucher towards a meal at any The Ivy Restaurants in the UK, valid for 12 months from 24/11/23. Additional T&C’s apply (see : https://gifts.ivycollection.com/vouchers/gift-vouchers).
14/12/23	A KETTLE® Chips box containing: 5x130g bags of KETTLE® Chips Asian Chilli Beef.
15/12/23	Enrolment for 1 person on the Leith’s Online Cookery School, Absolute Beginners Entry Level Course. 8-week duration. For further details of the course, available dates and any other applicable T&C’s see : https://www.leithsonline.com/courses/absolute-beginners-online-course.
16/12/23	1x Pride of Norfolk Hamper 2023 from Jarrolds Department Store, Norwich containing: Jarrolds 20 inch wicker basket, 750ml bottle of Winbirri Baccus 12% vol, 500ml bottle of Jarrold Heritage Amber Ale 4% vol, 250g packet of Strangers Fine City Blend Ground Coffee, 210g jar of Richard Bainbridge Strawberry & Rose Preserve, 200g packet of Richard Bainbridge Smoked Spicy Mixed Nuts, 160g packet of Bon Bakery Smoky Chilli Bruschetta, 200g jar of Garden Pantry Plum Chutney, 300g packet of Norfolk Cookie Co. Double Chocolate Chip Cookies, 86g bar of Harris & James Mint Chocolate, 184g packet of Booja-Booja Champagne Truffles, 120g packet of Jarrolds Chocolate Peaberry Coffee Beans, 250g bottle of Jarrolds Extra Virgin Olive Oil & 58g Jarrolds Gold Chocolate Coin (see : https://www.jarrolds.co.uk/departments/the-deli/gift-hampers/pride-of-norfolk-2023).
17/12/23	Movie night in bundle : A £135 voucher (valid until redeemed) towards any Netflix subscription for 12 months  - the Daily Winner must create a Netflix account and agree to any T&C’s applicable to such account and the subscription. After 12 months, the Daily Winner shall be responsible for renewing the subscription (if required) and all related payments thereafter (see : https://www.netflix.com/signup/planform); & Gnaw chocolate products to share as follows: 1x Gnaw Chocolate Hot Choc-mas Santa & Snowman Bomb Gift Set containing: 2 snowmen & 2 Santa hot chocolate bombs, product weight 105g; and 1x Gnaw Chocolate Merry Christmas ‘Tree’t Limited Edition containing: 1 milk chocolate tree shaped lollipop decorated with white chocolate & sugar coated milk chocolate beans, product weight 200g (see : https://www.gnawchocolate.co.uk/collections/christmas-chocolate).
18/12/23	1x10.9 inch iPad Wi-Fi 256GB in blue.
19/12/23	1x The Best of Italy Hamper from Sous Chef containing: 400g packet of Casale Le Marmore Italian Borlotti Beans, 55ml bottle of Black Truffle Oil, 140g jar of Alpenzu Cacio e Pepe Cream, 250ml bottle of Giuseppe Giusti Organic 3 Gold Medal Balsamic Vinegar 12 Year Aged, 500g packet of Dolce & Gabbana Gragnano IGP Spaghetti, 250ml tin of Frantoio Muraglia Extra Virgin Olive Oil, 180g jar of La Favorita Pesto with Genovese Basil DOP, 200g box of Pariani Pistacchiotto, 400g tin of Casa Marrazzo DOP San Marzano Peeled Tomatoes with Basil & 200g Chocolate Covered Fig “Salami” (see : Italian Food Hamper Gift - The Best of Italy – Sous Chef UK).
20/12/23	A KETTLE® Chips selection box containing: 1x130g bag of KETTLE® Chips Lightly Salted, 1x130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar, 1x130g bag of KETTLE® Chips Mature Cheese & Red Onion, 1x130g bag of KETTLE® Chips Sea Salt & Crushed Black Pepper, 1x130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1x130g bag of KETTLE® Chips Asian Chilli Beef, 1x125g bag of KETTLE® Chips Sriracha Mayo & 1x125g bag of KETTLE® Chips Dill Pickle & Jalapeno.
21/12/23	A Virgin Experience Days Gift Card for the Gourmaze: The Sweet Escape Food Tour of London for Two (WC18 3BA), Virgin Experience Day, valid for 12 months from 17/11/23. Additional T&C’s apply (see : Gourmaze: The Sweet Escape Food Tour of London for Two - Virgin Experience Days).
22/12/23	£250 worth of National Theatre Tokens, valid indefinitely and accepted at over 300 theatres throughout the UK. Additional T&C’s may apply per purchase made using the tokens (see : Buy Theatre Gift Vouchers | Theatre Tokens).
23/12/23	A selection of cakes from Sponge.co.uk as follows: 1x pack of 4 Quirky Baby Baubles Sponge Cakes containing 1x80g carrot cake, 1x80g chocolate & orange cake, 1x80g sticky toffee cake and 1x80g red velvet cake, each cake measures 5cm diameter by 5.5cm deep; 1x 1-1.5kg Medium Pinata Chocolate Cake measuring 17cm diameter by 8cm deep, serving 10-12 people; and 1x Christmas cake card measuring 16x24x3.5cm containing: 1x 100g Mince Pie Cake & 1x 100g Spiced Orange & Cranberry Cake, each cake measures 10x2cm.  (see: https://www.sponge.co.uk/).
24/12/23	A day visit to the KETTLE® headquarters at Barnard Road, Norwich, NR5 9JP on any weekday from 02/01/2024 to 31/03/2024 between 09.00 & 17.00 hours. The visit will include a tour of the KETTLE® factory & make your own chips with the KETTLE® innovation chef. The Daily Winner will receive a voucher that will include all instructions on how to arrange their visit.

 

7b) Each Daily Prize will be dispatched by Kettle Foods Ltd’s (“Kettle Foods”) agency: Farrows Limited, Thorpe Road, Norwich, NR1 1UH, via courier (a signature maybe required) except for the Daily Prize on 12 December 2023 where an e-voucher may be sent via email depending on the retailer selected by the Daily Winner. Each Daily Prize will arrive within 28 days of the relevant Daily Winner draw.

 

7c) All vouchers and gift cards are time limited except the Daily Prizes for 10 & 22 December 2023. The Daily Prizes on 1/3/4/7/9/10/12/13/21/22&24 December 2023 are event and/or location specific and may be time limited. All additional costs in taking up the Daily Prizes set out in this clause 7 including but not limited to expenses, travel, parking, food, drink, accommodation, insurance (if required), and any cost in excess of the balance of a voucher/gift card or any cost that is outside of its scope is the relevant Daily Winner’s and their guest’s (if applicable) own responsibility and not that of Kettle Foods.

 

7d) If any element of a Daily Prize is unavailable, we reserve the right to substitute it with a similar prize of equal or greater value.

 

8. The Daily Prizes are not for resale nor are they redeemable in whole or in part for cash and nor are they refundable.

9. Competitions, promotions and prize draws are open to all residents of the United Kingdom save for the Daily Prize on 12 December 2023 (Waitrose voucher only) excludes Northern Ireland, who are aged 18 and over (proof of ID may be required for all Daily Prizes but for any Daily Prize that includes alcohol, proof of ID is mandatory) excluding employees of Kettle Foods, their families, agents or anyone else connected with the company.
 
10. Kettle Foods’ decision is final, binding and represents Kettle Foods’ decision on all matters related to the KETTLE^® Chips Christmas Advent Calendar 2023 Competition on Instagram. No correspondence can be entered into.
 
11. Each Daily Winner will be contacted in accordance with clause 6 above and asked to message Kettle Foods direct providing their full name, postal address, email address and contact telephone number.  If each Daily Winner does not respond with their details within 5 days, then their Daily Prize will be forfeited and an alternative Daily Winner will be drawn at random from the remaining entries for the relevant day.  The postal address supplied must be the delivery address.  
 
12. Adverse weather conditions, strike action, seasonal peaks or disruption to postal services and public holidays may affect delivery dates. Kettle Foods accepts no responsibility for this.
 
13. Junk filters and IT difficulties may affect email delivery. Kettle Foods accepts no responsibility for this.
 
14. All entries become the property of Kettle Foods. Kettle Foods reserves the right to withdraw this promotion, terminate the promotion or declare void any entry in the event of actual fraud in its sole opinion.
 
15. Each Daily Winner may be asked to take part in publicity accompanying or resulting from this promotion.
 
16. Kettle Foods reserves the right to hold void, suspend or cancel the promotion at any time where it is reasonable to do so.
 
17. Kettle Foods accepts no responsibility for entries that are incomplete, damaged, defaced, or not received for any reason or are a duplicate of a previous entry.
 
18. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You are providing your information to Kettle Foods and not to Instagram.
 
19. Details of each Daily Winner’s surname and county will be available for one month after the close of the Competition by writing to the KETTLE^® Chips Christmas Advent Calendar 2023 Competition, Kettle Foods Ltd, 38 Barnard Road, Bowthorpe, Norwich, Norfolk NR5 9JP. Daily Winners of the Competition have the right to object to the publication of their surname when contacting Kettle Foods to accept their Daily Prize in accordance with the provisions of these terms and conditions.  In such circumstances, only the county of the Daily Winner will be available on request.  For the avoidance of doubt, Kettle Foods is still obliged to provide each Daily Winner’s full name, county and details of the winning entry to the Advertising Standards Agency (ASA) if requested by the ASA.
 
20. By entering the competition, all entrants will be deemed to have accepted and be bound by the rules and consent to the transfer of their personal data to Kettle Foods and Farrows Limited for the purposes of the administration of this promotion and for any other purposes to which the entrant has consented. All entry instructions form part of the rules.  Kettle Foods reserves the right to verify all entries and each Daily Winners and refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this competition’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion.
 
21. These terms and conditions and any issues or disputes which may arise out of or in connection with these terms and conditions (whether such disputes or issues are contractual or non-contractual in nature, such as claims in tort, for breach of statute or regulation or otherwise) shall be governed by and construed in accordance with English law. Entrants hereby irrevocably submit to the exclusive jurisdiction of the English courts to settle any such dispute or issues.
 
22. Promoter: Kettle Foods Ltd, 38 Barnard Road, Bowthorpe, Norwich NR5 9JP.
 
23. Terms and conditions of this promotion are correct as of 30 November 2023.

 

Kettle Foods Ltd’s Privacy Notice

The Competition is promoted by Kettle Foods Ltd which is part of a group of companies who trade under the name Valeo Snackfoods (“Kettle Foods,” “we,” “us,” or “our”).  At Kettle Foods, we are committed to protecting your privacy in accordance with this Privacy Notice (“this Notice”) and in compliance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and any other applicable data protection law or regulation (“Data Protection Law”).  We take the issue of security of your personal information very seriously.

 

This Notice together with the Competition Terms & Conditions explains when and why we collect personal information about people who enter the Competition, how we use it, the conditions under which we may disclose it to others and how we keep it secure.  Personal information is any information about you from which you can be identified (such as your name or your email address).

Our details

We are Kettle Foods Ltd (company number 2238320) a leading manufacturer of premium hand cooked potato chips and snacks in the UK. Our registered office address is at 38 Barnard Road, Bowthorpe, Norwich, Norfolk NR5 9JP, UK.  We are the data controller for the purposes of Data Protection Laws, in respect of your personal information collected and used through you entering the Competition.  We dictate the purpose for which your personal information is used and how we use your personal information.  See “Questions or complaints” section below for more information on how to contact us. 

As described in the section below entitled “How is your personal information shared?”, we may share your personal information with other organisations, such as other entities in the Kettle Foods Family, that may receive and process your personal information as a controller in their own right.  By “Kettle Foods Family”, we mean the companies within the same group as Kettle Foods Ltd.

What personal information do we gather from you and how is it collected?

We gather personal information from you such as your first/last name that you provide voluntarily when you enter the Competition. If proof of identity is required, we may also request a copy of your passport or driver’s licence. The postal address, email address and telephone number of all winning entrants may also be requested for the purposes of the administration of this promotion and to send out the Competition prize.  The personal information of Competition entrants provided to us may also be gathered for any other purpose for which an entrant has consented.    

If you provide us with personal information about another person e.g. their name, photograph or any other personal information that could identify them, you must ensure that before you provide us with their personal information, you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Notice.

How is your personal information used and on what legal bases?

Our main aim in gathering your personal information is to provide you with a customised service. In particular, your personal information may be used by us, our employees and service providers and disclosed to third parties for the following purposes. For each of these purposes, we have set out the legal basis on which we use your personal information. 

Purpose	Legal Basis
To provide you with the services we offer (including any promotions or competitions).	This is in our legitimate interest (i.e., the provision of the services to you), and depending on the circumstances, to perform a contract between you and us.
To communicate with you and other individuals and to carry out your requests and respond to your communications.	This is in our legitimate interest (i.e., the provision and support of social media pages).
To carry out our obligations arising from any contracts entered into between you and us.	This is to perform a contract between you and us.
To comply with any legal or regulatory obligations	This is in our legitimate interests (i.e., protection of our business, employees and customers) and for compliance with legal obligations to which we are subject.

We may also use aggregate personal information and statistics for the purposes of monitoring our social media pages in order to help us develop the pages and our services. These statistics will not include any data that can be used to identify any individual.

How is your personal information shared?

We do not share personal information with third parties unless certain safeguards and contractual arrangements are in place.  We may share personal information within the Kettle Foods Family and certain selected companies.  The Kettle Foods Family will process your personal information in accordance with this Notice and all applicable Data Protection Law.

The selected companies are those that provide technical assistance and perform other functions to support our marketing activities or a promotional partner who may be supplying an element of the Competition prize. Our third-party service providers include our IT service providers and marketing agencies.  In some cases, third party providers will be acting as a data controller of your information and in such circumstances, we advise you to read their Privacy Notice.  If any of our third-party service providers shares your information with us, we will use it in accordance with this Notice.

All selected companies may have access to personal information if needed to perform such functions but will only be permitted by us to use such personal information for the purpose of performing that function (which may include one to which you have expressly given your consent) and not for any other purpose.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets or as part of any business restructuring or reorganisation, or if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our competition entrants. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

We reserve the right to use or disclose any personal information as needed to satisfy any law, regulation or legal request, to fulfil your requests, or to cooperate in any law enforcement or regulatory investigation. Save for this, we do not sell, rent, transfer or disclose personal information we have collected from you to third parties outside the Kettle Foods Family.

Transferring your information outside of the UK

 

Whilst we do not anticipate transferring your personal data outside of the UK, due to the global nature of our business, as part of the services offered to you through our competitions, the information which you provide to us may be transferred to countries outside the UK (such a country is called a “third country”).  Data Protection Law imposes restrictions on the transfer of personal information outside of the UK but such transfers can be made if the country to which we may transfer the data has an adequate level of protection for your rights, there are appropriate safeguards or a contract is in place allowing the transfer to take place or the transfer is necessary for reasons set out in the Data Protection Laws.

Some countries may not have similar Data Protection Laws to the UK. If we transfer your information outside of the UK in this way, we will take reasonable steps and implement measures to ensure that appropriate security safeguards are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Notice and in accordance with the Data Protection Law.  These measures generally include either transferring personal information to countries that have been deemed to provide an adequate level of protection for personal information by the UK or from September 2022, transferring personal information to a country where the recipient has agreed to the UK’s International Data Transfer Agreement or the International Data Transfer Addendum to the European Commission’s new Standard Contractual Clauses and any other appropriate safeguards.  In addition, a Data Transfer Risk Assessment (“TRA”) or Data Protection Impact Assessment incorporating a TRA may be carried out.

 

Data breach

 

The UK Data Protection Law requires us as Data Controller of your personal information to notify the applicable regulator (and in certain instances you) of a personal data breach which we will do as appropriate. 

Children

Our social media pages are designed and intended for use by people aged 18 and over.  You must be 18 in order to “Like” our pages.  Please do not attempt to do so if you are under 18.  Although we are not responsible for determining the age of our user, we reserve the right to check an individual’s age and deny access to any of our competitions, prizes, samples or other content to anyone under 18.  We will delete any personal information which has been inadvertently collected from anyone under 18 as soon as possible after we are aware of it.

Protection of your personal information and retention

We keep your personal information confidential.  We use appropriate technical, physical, legal and organisational measures, which comply with Data Protection Laws to keep personal information secure.  For example, all outgoing and incoming email is scanned for viruses.

We will retain your personal information for as long as is necessary for purposes for which it was collected. The precise period will depend on the reason why it was collected; for competitions it will be retained until the competition has been administered (unless you have consented otherwise) or as long as the law requires whichever is the later.  Once the retention period for each situation has expired, we will take all reasonable steps to destroy or erase from our systems all personal data that we no longer require in accordance with all our applicable record retention schedules and policies.

Your rights

You have certain rights with respect to your personal information. The rights may only apply in certain circumstances and are subject to certain exemptions. Please see the table below for a summary of your rights. You can exercise those rights using the contact details below. 

	Summary of your rights
Right of access to your personal information	You have the right to receive a copy of your personal information that we hold about you, subject to certain exemptions.
Right to rectify your personal information	You have the right to ask us to correct your personal information that we hold where it is incorrect or incomplete.
Right to erasure of your personal information:	You have the right to ask that your personal information be deleted in certain circumstances.  For example (i) where your personal information is no longer necessary in relation to the purposes for which it was collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely on for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if we have used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation.
Right to restrict the use of your personal information	You have the right to suspend our use of your personal information in certain circumstances.  For example (i) where you think your personal information is inaccurate and only for such period to enable us to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) we no longer need your personal information, but your personal information is required by you for the establishment, exercise or defence of legal claims; or (iv) you have objected to the use of your personal information and we are verifying whether our grounds for the use of your personal information override your objection.
Right to object to the use of your personal information	You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal information for our legitimate interests (or those of a third party); and (ii) if you object to the use of your personal information for direct marketing purposes.
Right to data portability	You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organisation, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.
Right to withdraw consent	You have the right to withdraw your consent at any time where we rely on consent to use your personal information.
Right to complain to the relevant data protection authority	You have the right to complain to the UK data protection authority where you think we have not used your personal information in accordance with Data Protection Law.  Please see the Questions or Complaints section below for contact details of the Information Commissioner’s Office (“ICO”).

 

Changes to our privacy Notice

We keep this Notice under regular review and reserve the right to make changes at any time to take account of changes in our business, legal requirements, and the manner in which we process personal information. Any changes we make to this Notice will be posted on our social media pages.  The updated Notice will take effect as soon as it has been updated or otherwise communicated to you. This Notice was last updated in May 2023.

 

Questions or complaints:

If you have any questions, concerns, comments or complaints about this Notice and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please contact our Data Protection Officer on privacy@valeosnackfoods.com or telephone +44 (0)1603 744788.

You can also contact the ICO on helpline telephone number 0303 123 1113 or to call in Welsh 0330 414 6421; live chat via the ICO’s website at www.ico.org.uk (the helpline and live chat options are available Monday to Friday 9 a.m. to 5 p.m. (excluding bank holidays)) ; post: Wycliffe House, Water Lane, Winslow, Cheshire SK9 5AF; or any other means of contact detailed on the ICO’s website (address above). Our ICO ID number is: Z5832152.