Terms and Conditions for KETTLE® Chips x ICC Tickets Social Media Prize Draw on Instagram – 29 May 2026

Eligibility

 

1. The KETTLE® Chips x ICC Tickets Social Media Prize Draw ( “Prize Draw”) is open to all residents of the United Kingdom aged 18 or over only (proof of ID may be required) and excludes employees and their families of Kettle Foods Ltd (“Kettle Foods” “we” “us” “our”), its agents, affiliated companies or anyone else professionally connected with the Prize Draw.

 

2. Instagram account required to enter. All prize winners must have a valid email address, portable device such as a mobile phone or tablet capable of downloading e-tickets, and they must download the ICC App (as detailed in Clause 11 b))

 

The Prize Draw Periods

 

3. The Prize Draw will open on 29 May 2026 at 00:00 and closes on 23 June 2026 at 23:59.

 

4. There are a total of twenty-four (24) prizes to be won between the dates and times set out in the table below (each a “Prize Draw Period” and collectively “the Prize Draw Periods”). Valid entries received for each Prize Draw Period will be entered into the corresponding draw for a chance to win one (1) of the prizes allocated to that Prize Draw Period and drawn as follows:

 

Prize Draw Period	Entry open @ 00:00	Entry closes @ 23:59	Prize draw date (“Prize Draw Date”)
1	29/05/26	31/05/26	01/06/26
2	31/05/26	02/06/26	03/06/26
3	01/06/26	03/06/26	04/06/26
4	03/06/26	05/05/26	06/06/26
5	04/06/26	06/06/26	07/06/26
6	05/06/26	07/06/26	08/06/26
7	07/06/26	09/06/26	10/06/26
8	09/06/26	11/06/26	12/06/26
9	11/06/26	13/06/26	14/06/26
10	13/06/26	15/06/26	16/06/26
11	14/06/26	16/06/26	17/06/26
12	15/06/26	17/06/26	18/06/26
13	21/06/26	23/06/26	24/06/26

 

All entries received outside of the Prize Draw Periods set out in this clause 4 will be invalid and not entered into any Prize Draw Period draw.  

 

5. By participating in the Prize Draw, entrants confirm that they have read, accepted, and agree to be bound by these Terms and Conditions. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including but not limited to advertising or Prize Draw materials.

 

Entry Instructions

 

6.             Entry is via Instagram only. Each entrant must follow @KettleChipsUK and between dates and times stated for each Prize Draw Period set out in clause 4 that they wish to enter they must:

 

                                                i.                  like the Prize Draw post;

                                              ii.                  tag a friend in comments they’d like to take with them; and

                                           iii.                  share the Prize Draw Post to their stories and tag @KettleChipsUK.

 

For the avoidance of doubt, entries do not roll from one Prize Draw Period to the next Prize Draw Period, therefore the actions set out in this clause 6 must be repeated by entrants between and dates and times for each Prize Draw Period they wish to enter for a chance to win one (1) the corresponding prizes.

 

Any entries that are offensive, inappropriate or unlawful will be automatically disqualified and hidden from public view.

 

7. Entries received via any other means, including for example via the Instagram direct message system, are not valid.

 

8. Maximum of one (1) entry per person, per Prize Draw Period. Maximum of one (1) Prize Draw prize per person. Third party entries and entrants found to be using multiple Instagram accounts to enter the Prize Draw will be ineligible.

 

9. It is the responsibility of each entrant to provide correct, up-to-date details when entering the Prize Draw and on prize acceptance.  Kettle Foods cannot be held responsible for a winner who fails to supply accurate information which affects their acceptance and/or delivery of a Prize Draw prize.

 

Prize Draw Prizes & Selection of the Prize Draw Winners

 

10. Each Prize Draw winner will be:

 

i)                               drawn at random on the Prize Draw Date;

ii)                            announced using their Instagram username in the comments section of the Prize Draw Post; and

iii)                          contacted via Instagram direct message by 18:00 hours on the relevant Prize Draw Date to inform them that they have won a Prize Draw prize for that Prize Draw Period.

 

11.        a)       The Prize Draw prizes are set out in the table below. Each winner will

receive the prize that corresponds the Prize Draw Period they entered and were selected as a winner.

 

PRIZE DRAW PERIOD	PRIZE DRAW PERIOD DATES	PRIZE	PRIZE DRAW DATE
1.	OPENS: 00:00:00 Fri 29th May CLOSES: 23:59:59 Sun 31st May	There will be two (2) winners for Prize Draw 1 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 Women’s World Cup “WWC” tournament England v Sri Lanka cricket match on Friday 12th June 2026 at 18.30 at Edgbaston, Birmingham, B5 7QU; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar.	Mon 1st June
2.	OPENS: 00:00:00 Sun 31st May CLOSES: 23:59:59 Tues 2nd June	There will be two (2) winners for Prize Draw 2 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament Bangladesh v Netherlands cricket match on Sun 14th June 2026 at 10.30 at Edgbaston, Birmingham, B5 7QU; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Wed 3rd June
3.	OPENS: 00:00:00 Mon 1st June CLOSES: 23:59:59 Wed 3rd June	There will be two (2) winners for Prize Draw 3 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament India v Pakistan cricket match on Sun 14th June 2026 at 14.30 at Edgbaston, Birmingham, B5 7QU; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Thurs 4th June
4.	OPENS: 00:00:00 Wed 3rd June CLOSES: 23:59:59 Fri 5th June	There will be one (1) winner for Prize Draw 4 who will receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament Australia v Bangladesh cricket match on Wed 17th June 2026 at 10.30 at Headingley, Leeds, LS6 3BR; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Sat 6th June
5.	OPENS: 00:00:00 Thurs 4th June CLOSES: 23:59:59 Sat 6th June	There will be one (1) winner for Prize Draw 5 who will receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament India v Netherlands cricket match on Wed 17th June 2026 at 14.30 at Headingley, Leeds, LS6 3BR; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Sun 7th June
6.	OPENS: 00:00:00 Fri 5th June CLOSES: 23:59:59 Sun 7th June	There will be two (2) winners for Prize Draw 6 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament South Africa v Pakistan cricket match on Wed 17th June 2026 at 18.30 at Edgbaston, Birmingham, B5 7QU; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Mon 8th June
7.	OPENS: 00:00:00 Sun 7th June CLOSES: 23:59:59 Tues 9th June	There will be two (2) winners for Prize Draw 7 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament South Africa v India cricket match on Sun 21st June 2026 at 14.30 at Old Trafford Cricket Ground, Manchester, M16 0PX; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Wed 10th June
8.	OPENS: 00:00:00 Tues 9th June CLOSES: 23:59:59 Thurs 11th June	There will be two (2) winners for Prize Draw 8 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament Australia v Pakistan cricket match on Tues 23rd June 2026 at 18.30 at Headingley, Leeds, LS6 3BR; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Fri 12th June
9.	OPENS: 00:00:00 Thurs 11th June CLOSES: 23:59:59 Sat 13th June	There will be two (2) winners for Prize Draw 9 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament India v Bangladesh cricket match on Thurs 25th June 2026 at 14.30 at Old Trafford Cricket Club, Manchester, M16 0PX; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Sun 14th June
10.	OPENS: 00:00:00 Sat 13th June CLOSES: 23:59:59 Mon 15th June	There will be one (1) winner for Prize Draw 10 who will receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament England v New Zealand cricket match on Sat 27th June 2026 at 18.30 at The Oval, London, SE11 5SS; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Tues 16th June
11.	OPENS: 00:00:00 Sun 14th June CLOSES: 23:59:59 Tues 16th June	There will be two (2) winners for Prize Draw 11 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament South Africa v Bangladesh cricket match on Sun 28th June 2026 at 10.30 at Lord’s Cricket Ground, London, NW8 8QN; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Wed 17th June
12.	OPENS: 00:00:00 Mon 15th June CLOSES: 23:59:59 Wed 17th June	There will be two (2) winners for Prize Draw 12 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament Australia v India cricket match on Sun 28th June 2026 at 14.30 at Lord’s Cricket Ground, London, NW8 8QN; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Thurs 18th June
13.	OPENS: 00:00:00 Sun 21st June CLOSES: 23:59:59 Tues 23rd June	There will be three (3) winners for Prize Draw 13 who will each receive: 1 x pair of ICC e-tickets (general admission) to the T20 WWC tournament final on Sun 5th July 2026 at 14.30 at Lord’s Cricket Ground, London, NW8 8QN; plus 1x KETTLE® Chip Krinkle bundle containing 1 x 130g bag of KETTLE® Chips Sweet Chilli & Sour Cream, 1 x 130g bag of KETTLE® Chips Lightly Salted and 1 x 130g bag of KETTLE® Chips Sea Salt & Balsamic Vinegar	Wed 24th June

 

 

b)                                To claim the e-ticket element of their prize (there will be no paper tickets), each winner must download the ICC App following notification in accordance with Clause 10 iii) above. The ICC App can be found in the Apple App Store or Google Play.  Each winner will need to register for a free ICC account (sign in options include email, Facebook or Google). Using a winner’s email address notified under Clause 13, Kettle Foods will send a sixteen (16) digit ticket transfer (redemption) code to the winner’s ICC App account at least seven (7) days prior to the date of the match. Within seventy-two (72) hours from when the ticket transfer code was sent by Kettle Foods, the winner will need to open the ICC App and then open the Ticket Wallet via the Tickets tab and log in to their ICC account.  The winner will then need to tap “redeem” on the Ticket Wallet, input the sixteen (16) digit ticket transfer code and review the ticket details before tapping “Redeem Tickets” – the tickets will be added to the winner’s wallet immediately.

 

c)                                The KETTLE® Chip Krinkle bundle will be dispatched by courier (a signature may be required on delivery) and will arrive within thirty (30) days of the relevant Prize Draw Date. All prizes will be dispatched by Kettle Foods’ Agency, Rachel Nevin Communications Services Ltd (company no. 14172787) whose registered office address is 8 Rainbird Close, Wembley, HA0 1FU.  

 

d)                                The e-ticket portion of each prize is date, event and location specific. If the e-tickets are not used for their respective events, that element of the prize will be lost. All additional costs in taking up e-ticket portion of each prize including without limitation expenses, travel, parking, food, drink, accommodation, insurance (if required), is each prize winner’s and their guest’s own responsibility and not that of Kettle Foods.

 

e)                                All e-tickets are subject to the T&Cs of the ICC Business Corporation FZ LLC (“ICC”) (“ICC T&Cs”) at Terms and Conditions | ICC Women's T20 World Cup, 2026 | ICC.  Please note that tickets are non-transferable and cannot be sold. By entering the Prize Draw, all winners shall be deemed to have accepted and be bound by the ICC T&Cs.

 

f)                                 In the event of circumstances outside of its control, Kettle Foods reserves the right to substitute all or any element of a prize with a prize of similar, equal or greater value.

 

12. The prizes are not for resale nor are they redeemable in whole or in part for cash nor are they refundable.

 

13.  Each prize winner will be contacted on Instagram via @KettleChipsUK in accordance with clause 10 iii) above and asked to provide their full name, postal address, email address and contact telephone number. If any winner does not respond within two (2) days with their personal details referred to in this clause 13 their prize will be forfeited, and an alternative winner will be drawn at random from the remaining entries for the relevant Prize Draw Period. The postal address supplied must be the delivery address and the email address must be valid, belong to and be checked by the prize winner. 

General

14. The winners of each Prize Draw may be asked to take part in publicity accompanying or resulting from the Prize Draw which may include consenting to their images being taken and used in publicity or promotional materials. The winners may be asked to sign a form consenting to such use of their images but will be free to refuse giving their consent.

15. In the event of any conflict or inconsistency between these terms and conditions and any other communications regarding the Prize Draw, including but not limited to advertising or promotional materials, these terms and conditions shall prevail. 

16. Other than for liability for loss, death or personal injury occurring from the negligence of Kettle Foods, so far as is permitted by law, Kettle Foods and its associated agencies hereby excludes all liability for loss, damage, costs and expenses whether direct or indirect, howsoever caused in connection with the Prize Draw, the fulfilment of the prizes and/or the use of the prizes.

17.All personal data relating to entrants will be used solely for the administration of the Prize Draw and for no other purpose in accordance with the UK data protection legislation including but not limited to the Data Protection Act 2018 and the UK General Data Protection Regulation and will not be disclosed to a third party (other than to our selected partners who are assisting with the administration of the Prize Draw or to third parties where a winner’s personal information is required to facilitate a prize) without the individuals’ prior consent. Entrant’s personal data will be handled in accordance with Kettle Foods’s Privacy Policy, see below. The Third Party assisting with the administration of this Prize Draw are: Rachel Nevin Communications Services Ltd (registered office address Rachel Nevin Communications Services Ltd, 8 Rainbird Close, Wembley, HA0 1FU) whose privacy notice can be found here: https://www.termsfeed.com/live/28fe9216-c2ec-415d-b438-758479495340. You can request access to your personal data, or have any inaccuracies rectified, by writing to “KETTLE® Chips x ICC Tickets Social Media Prize Draw” Kettle Foods Ltd, 38 Barnard Road, Bowthorpe, Norwich, Norfolk NR5 9JP. By participating in the Prize Draw, you agree to the use of your personal data as described here.

18.    The Prize Draw is in no way sponsored, endorsed or administered by, or associated with Instagram and you hereby release this platform from any liability associated with the Prize Draw.

19.    Kettle Foods reserves the right to verify all entries and ID (passport, driving license or equivalent) and refuse to award a prize or withdraw a prize and/or refuse further participation in the Prize Draw and disqualify the entrant where there are reasonable grounds to believe that there has been a breach of these Terms and Conditions or any instructions forming part of the entry requirements for the Prize Draw or otherwise where an entrant has gained unfair advantage in participating in the Prize Draw or won using fraudulent means. Kettle Foods will be the final arbiter in any decisions and these will be final and binding. No correspondence will be entered into.

20.    Kettle Foods reserves the right to disqualify incorrect, incomplete, altered or illegible entries. No responsibility will be taken for entries lost, damaged, delayed or undelivered or any failure of the internet or of any kind that may prevent any entrant from entering the Prize Draw. Proof of sending will not be accepted as proof of delivery.

21.    In the event of circumstances outside of the reasonable control of Kettle Foods, or otherwise where fraud, abuse and/or an error (human or computer) affects or could affect the proper operation of the Prize Draw or the awarding of any of the Prize Draw prizes, and only where circumstances make this unavoidable, Kettle Foods reserves the right to cancel, modify or suspend the Prize Draw or these Terms and Conditions at any stage. 

If any act, omission, event or circumstance occurs which is beyond the reasonable control of Kettle Foods and which prevents Kettle Foods from complying with these terms and conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), Kettle Foods will not be liable for any failure to perform or delay in performing its obligations but will always endeavour to minimalize the effect to entrants in order to avoid undue disappointment. 

22.    Junk filters and/or IT difficulties may affect email delivery or receipt or participation in the Prize Draw.  Kettle Foods accepts no responsibility for this. Kettle Foods has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. Kettle Foods will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the Prize Draw.

23.If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

24.Details of all winners’ surnames and counties of residence of the Prize Draw will be available for three months after the close of the Prize Draw by writing to the “KETTLE® Chips x ICC Tickets Social Media Prize Draw” Kettle Foods Ltd, 38 Barnard Road, Bowthorpe, Norwich, Norfolk NR5 9JP. Kettle Foods reserves the right to refuse such requests. Each winner has the right to object to the publication of their surname when contacting Kettle Foods to accept their prize in accordance with the provisions of these Terms and Conditions.  In such circumstances, only the county of the winner concerned will be available on request. For the avoidance of doubt, Kettle Foods is still obliged to provide a winner’s full name, county and details of each winner’s entry into a Prize Draw to the Advertising Standards Agency (“ASA”) if requested by the ASA.

25.These Terms and Conditions shall be governed by the law of the relevant country for each entrant, and entrants submit to the exclusive jurisdiction of the courts of the relevant country they reside in.

26.  Promoter: Kettle Foods Ltd, 38 Barnard Road, Bowthorpe, Norwich NR5 9JP, trading as Valeo Foods UK.

 

27.  Terms and conditions of this Prize Draw are correct as of 28 May 2026.

 

Valeo Foods UK Limited’s Privacy Notice

The Prize Draw is promoted by Valeo Foods UK Limited which is part of a group of companies who trade under the name Valeo Foods UK (“Valeo Foods UK,” “we,” “us,” or “our”).  At Valeo Foods UK, we are committed to protecting your privacy in accordance with this Privacy Notice (“this Notice”) and in compliance with the UK Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and any other applicable data protection law or regulation (“Data Protection Law”).  We take the issue of security of your personal information very seriously.

This Notice together with the Prize Draw Terms & Conditions explains when and why we collect personal information about people who enter the Prize Draw, how we use it, the conditions under which we may disclose it to others and how we keep it secure.  It is applicable to all promotions, competitions, give aways, sample promotions, or prize draws run by us. Personal information or data is any information about you from which you can be identified (such as your name or your email address).

1.          Our details

We are Valeo Foods UK Limited (company number 08894039) a manufacturer of confectionery, snacks, bakery and natural sweetness products in the UK. Our registered office address is at 9 Perseverance Works, Kingsland Road, London, E2 8DD, UK. 

Valeo Foods UK is made up of different legal entities: Kettle Foods Ltd, Valeo Confectionery Limited,  Rowse Honey Limited and Bakery Foods Limited (together the “Group”) This Notice is issued on behalf of the Group so when we mention Valeo Foods UK  in this Notice, we are referring to the relevant company in the Group responsible for processing your data. The relevant Gorup entity is confirmed in the main Prize Draw Terms and Conditions, and that entity will be the controller for your personal data when you enter the Prize Draw for the purposes of Data Protection Laws..  We dictate the purpose for which your personal information is used and how we use your personal information. 

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this Notice. If you have any questions about this Notice, including any requests to exercise your legal rights (paragraph Error! Reference source not found.), please contact the DPO using the information set out in the contact details section (paragraph 1). Where a prize is fulfilled by a third‑party provider detailed in the main Prize Draw Terms and Conditions, only necessary personal information will be shared. The provider acts as an independent controller under its own privacy notice.

2.          What personal data do we gather from you and how is it collected?

Personal information or data means any information about an individual from which that person can be identified. We gather personal data from you, such as your first/last name (identity data) and contact information, such as your email address, that you provide voluntarily when you enter the Prize Draw.

If proof of identity is required, we may also request a copy of your passport or driver’s licence. Identity documents requested for verification will be securely deleted immediately after verification unless retention is legally required.

The postal address, email address and telephone number of all winning entrants may also be requested for the purposes of the administration of this promotion and to send out the Prize Draw prize. The personal information of Prize Draw entrants provided to us may also be gathered for any other purpose for which an entrant has consented.   

If you provide us with personal information about another person e.g. their name, photograph or any other personal information that could identify them, you must ensure that before you provide us with their personal information, you have their agreement to do so and that they are aware of the ways in which we use personal information as set out in this Notice.

Please be aware that details of the winner’s surname and county of residence will be made available upon request to members of the public, unless the winner objects, and to the Advertising Standards Authority.

Marketing communications will only be sent where you have provided explicit consent. Consent is optional and not a condition of entering a Prize Draw.

Where winners are selected using automated randomised processes, this constitutes automated decision‑making necessary for operating the Prize Draw fairly.

3.          How is your personal information used?

Legal Basis

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

·       Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.

·       Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

·       Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.

·       Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

 

Purposes for which we use your personal data

Our main aim in gathering your personal information is to provide you with a customised service. In particular, your personal information may be used by us, our employees and service providers and disclosed to third parties for the following purposes. For each of these purposes, we have set out the legal basis on which we use your personal information. 

Purpose	Type of Data	Legal Basis
To provide you with the services we offer (including any promotions or Prize Draws).	·       Identity ·       Contact ·       Profile ·       Usage ·       Marketing and Communications	This is in our legitimate interest (i.e., the provision of the services to you), and depending on the circumstances, to perform a contract between you and us.
To communicate with you and other individuals and to carry out your requests and respond to your communications.	·       Identity ·       Contact ·       Transaction ·       Marketing and Communications	This is in our legitimate interest (i.e., the provision and support of social media pages).
To carry out our obligations arising from any contracts entered into between you and us.	·       Identity ·       Contact ·       Transaction	This is to perform a contract between you and us.
To comply with any legal or regulatory obligations		This is in our legitimate interests (i.e., protection of our business, employees and customers) and for compliance with legal obligations to which we are subject.

We may also use aggregate personal information and statistics for the purposes of monitoring our social media pages in order to help us develop the pages and our services. These statistics will not include any data that can be used to identify any individual.

4.          How is your personal information shared?

We do not share personal information with third parties unless certain safeguards and contractual arrangements are in place.  We may share personal information within the Valeo Foods UK Group and its wider affiliate companies, along with certain selected companies. The Valeo Foods UK Group will process your personal information in accordance with this Notice and all applicable Data Protection Law.

The selected companies are those that provide technical assistance and perform other functions to support our marketing activities or a promotional partner who may be supplying an element of the Prize Draw prize, and in all case only necessary personal information will be shared. Our third-party service providers include our IT service providers and marketing agencies.  In some cases, third party providers will be acting as a data controller of your information and in such circumstances, we advise you to read their Privacy Notice.  If any of our third-party service providers shares your information with us, we will use it in accordance with this Notice.

All selected companies may have access to personal information if needed to perform such functions but will only be permitted by us to use such personal information for the purpose of performing that function (which may include one to which you have expressly given your consent) and not for any other purpose, and always in accordance with all applicable Data Protection Law.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets or as part of any business restructuring or reorganisation, or if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our Prize Draw entrants. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

We reserve the right to use or disclose any personal information as needed to satisfy any law, regulation or legal request, to fulfil your requests, or to cooperate in any law enforcement or regulatory investigation. Save for this, we do not sell, rent, transfer or disclose personal information we have collected from you to third parties outside the Valeo Foods UK Group.

5.          Transferring your information outside of the UK

Whilst we do not anticipate transferring your personal data outside of the UK, due to the global nature of our business, as part of the services offered to you through our Prize Draws, the information which you provide to us may be transferred to countries outside the UK. Whenever we transfer your personal data out of the UK to countries which have laws that do not provide the same level of data protection as the UK law, we always ensure that a similar degree of protection is afforded to it by ensuring that appropriate safeguards are implemented. We ensure your personal data is protected by requiring all our Group or affiliate companies to follow the same set of rules when processing your personal data. We use specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK, namely the International Data Transfer Agreement or the International Data Transfer Addendum to the European Commission’s standard contractual clauses for international data transfers.  In addition, a Data Transfer Risk Assessment (“TRA”) or Data Protection Impact Assessment incorporating a TRA may be carried out.

6.          Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

UK Data Protection Law legally requires us as Data Controller of your personal information to notify the applicable regulator (and in certain circumstances you) of a personal data breach which we will do as appropriate. 

7.          Children

Our social media pages are designed and intended for use by people aged 18 and over.  You must be 18 in order to “Like” our pages.  Please do not attempt to do so if you are under 18.  Although we are not responsible for determining the age of our user, we reserve the right to check an individual’s age and deny access to any of our Prize Draws, prizes, samples or other content to anyone under 18.  We will delete any personal information which has been inadvertently collected from anyone under 18 as soon as possible after we are aware of it.

8.          Protection of your personal information and retention

We keep your personal information confidential.  We use appropriate technical, physical, legal and organisational measures, which comply with Data Protection Laws to keep personal information secure.  For example, all outgoing and incoming email is scanned for viruses.

We will retain your personal information for as long as is necessary for purposes for which it was collected. The precise period will depend on the reason why it was collected; for Prize Draws it will be retained until the Prize Draw has been administered (unless you have consented otherwise) or as long as  require for legal, regulatory, tax, accounting or reporting requirements, whichever is the later.  We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Once the retention period for each situation has expired, we will take all reasonable steps to destroy or erase from our systems all personal data that we no longer require in accordance with all our applicable record retention schedules and policies.

9.          Your legal rights

You have certain rights with respect to your personal information. The rights may only apply in certain circumstances and are subject to certain exemptions. Please see the table below for a summary of your rights. You can exercise those rights using the contact details below. 

	Summary of your rights
Right of access to your personal information (commonly known as a “subject access request”)	You have the right to receive a copy of your personal information that we hold about you to check that we are lawfully processing it, subject to certain exemptions.
Right to rectify your personal information	You have the right to ask us to correct your personal information that we hold where it is incorrect or incomplete, though we might need to verify the accuracy of the new data you provide to us.
Right to erasure of your personal information:	You have the right to ask that your personal information be deleted in certain circumstances.  For example (i) where your personal information is no longer necessary in relation to the purposes for which it was collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely on for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if we have used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request
Right to restrict the use of your personal information	You have the right to suspend our use of your personal information in certain circumstances.  For example (i) where you think your personal information is inaccurate and only for such period to enable us to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) we no longer need your personal information, but your personal information is required by you for the establishment, exercise or defence of legal claims; or (iv) you have objected to the use of your personal information and we are verifying whether our grounds for the use of your personal information override your objection.
Right to object to the use of your personal information	You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal information for our legitimate interests (or those of a third party); and (ii) if you object to the use of your personal information for direct marketing purposes.
Right to data portability	You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organisation, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.
Right to request the transfer of your personal information to you or a third party	We will provide to you, or a third party you have chosen, your   personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to withdraw consent	You have the right to withdraw your consent at any time where we rely on consent to use your personal information.
Right to complain to the relevant data protection authority	You have the right to complain to the UK data protection authority where you think we have not used your personal information in accordance with Data Protection Law. Please see the Questions or Complaints section below for contact details of the Information Commissioner’s Office (“ICO”).

Please note that you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10.    Changes to our privacy Notice and your duty to inform us of changes 

We keep this Notice under regular review and reserve the right to make changes at any time to take account of changes in our business, legal requirements, and the manner in which we process personal information. Any changes we make to this Notice will be posted on our social media pages.  The updated Notice will take effect as soon as it has been updated or otherwise communicated to you. This Notice was last updated in March 2026.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

11.    Questions or complaints

If you have any questions, concerns, comments or complaints about this Notice and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please contact our Data Protection Officer on privacy@valeosnackfoods.com or at 9 Perseverance Works, Kingsland Road, London, E2 8DD.

You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint.